Terms of Service

Welcome to USHAK JEWELS! These Terms of Service ("Terms") govern your access to and use of our website, services, and products. By visiting or purchasing from our store, you agree to comply with and be bound by these Terms. Please read them carefully before making any purchases or using our website. If you do not agree to these Terms, please refrain from using our website or services.

1. Acceptance of Terms

By accessing and using our website, you agree to comply with and be bound by these Terms of Service, as well as any other policies, guidelines, or rules incorporated by reference. We reserve the right to modify or update these Terms at any time, and such changes will be posted on this page. Your continued use of our services after any such changes will constitute your acceptance of the new Terms.

2. Products and Availability

USHAK JEWELS makes every effort to ensure that the products shown on our website are accurate and available for purchase. However, product availability, pricing, and specifications are subject to change without notice. We reserve the right to limit quantities of products or refuse orders based on availability.

While we make every effort to display our products as accurately as possible, the actual color or appearance of the items may vary depending on your monitor settings or other factors.

3. Orders and Payments

By placing an order on USHAK JEWELS, you confirm that all information you provide is accurate, complete, and up-to-date. You agree to pay for all items in your order, including any applicable taxes and shipping fees.

We accept a variety of payment methods, including credit and debit cards, PayPal, and bank transfers. Payments will be processed securely via our payment processors. If your payment is not processed or approved, we may cancel or hold your order until the issue is resolved.

4. Pricing and Payment Terms

Prices for products listed on our website are in USD (or the local currency applicable based on your region) and are subject to change without prior notice. We will charge you the price shown at the time your order is confirmed, along with any applicable taxes and fees.

Any promotional discounts or offers will be applied at checkout and are subject to specific terms and conditions.

5. Shipping and Delivery

We offer various shipping methods depending on your location. Shipping fees and delivery times will vary based on the chosen method, destination, and order size.

  • Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.

  • Shipping Time: Delivery times depend on the shipping option chosen and the destination. Please note that shipping delays may occur due to unforeseen circumstances.

We are not responsible for any shipping delays or customs-related issues once the product is in transit.

6. Returns and Exchanges

We want you to be satisfied with your purchase. If for any reason you are not happy with your jewelry, we offer a 30-day return policy for most items. The jewelry must be returned in its original condition and packaging. Custom or personalized orders are non-returnable.

To initiate a return or exchange, please contact our customer support team with your order details. You are responsible for return shipping fees unless the item is damaged or defective.

For more information, please review our Return and Exchange Policy.

7. Custom Jewelry and Design Orders

For custom or personalized jewelry orders, once the design is approved and production begins, the order is considered final and non-refundable. We will provide mock-ups and consultations to ensure you are satisfied with the design before proceeding with production.

8. Intellectual Property

The content, design, graphics, logos, images, and other materials on the USHAK JEWELS website are the property of USHAK JEWELS or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use any content from our website for commercial purposes without our written consent.

9. User Conduct

By using our website, you agree to:

  • Provide accurate, current, and complete information when making a purchase or submitting inquiries.

  • Not use our website for any unlawful or prohibited purposes, including but not limited to transmitting viruses, malware, or spam.

  • Not engage in any activity that disrupts or interferes with the functioning of our website or services.

We reserve the right to suspend or terminate your access to our website if you violate these Terms or engage in any unlawful behavior.

10. Limitation of Liability

To the fullest extent permitted by law, USHAK JEWELS is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services. This includes any damages caused by errors, interruptions, or delays in service.

11. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information. By using our website and purchasing from us, you consent to the collection and use of your data as described in our Privacy Policy.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by USHAK JEWELS. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that USHAK JEWELS is not responsible or liable for any loss or damage caused by your use of third-party websites.

13. Force Majeure

USHAK JEWELS will not be held responsible for any failure or delay in the performance of our obligations under these Terms due to circumstances beyond our control, including, but not limited to, natural disasters, pandemics, government regulations, or interruptions in supply chains.

14. Indemnification

You agree to indemnify and hold harmless USHAK JEWELS, its affiliates, employees, and agents from any claims, losses, damages, liabilities, or expenses (including legal fees) arising from your use of our website, violation of these Terms, or infringement of any rights of a third party.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which USHAK JEWELS is located, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our services will be resolved in the courts of that jurisdiction.

16. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

  • Email: ushakjewels@gmail.com

  • Phone:  0345 8024401